The Hyatt Regency in Orlando, Florida is proud to be a pet-friendly hotel, but they took hospitality to a whole new level in the wake of Hurricane Irma.
With thousands of displaced families seeking shelter from the damage and catastrophic flooding this past weekend, Hyatt opened their doors to nearly 900 four-legged friends!
Their typical pet policy involves a $150 cleaning fee and restricted access to the property. In order to make the 4,500 human guests and their canine companions feel at home, Hyatt reduced their fees to just $50 per room and offered free reign of the entire hotel.
They even opened up a large media room equipped with a pool table, movies and games to help keep the families entertained. One guest, Mia Gallow, who stayed at the hotel with her Golden Retriever Scout, told the Orlando Sentinel:
“I’m actually from California, so I’m used to earthquakes and fires. This is my first hurricane. It reminds me of that book ‘Go, Dog. Go!’ because there are so many dogs here.”
Several guests took to social media to express their gratitude to the Hyatt chain and the Orlando staff.
The post included a photo of her pup cradled in the arms of a hotel employee.
The Hyatt isn’t the only hotel to extend heroic acts of hospitality to weary travelers. Stories of businesses going above and beyond to accommodate displaced Irma victims have been widely shared across social media.
H/T to The Orlando Sentinel
Featured Image via Facebook/Hyatt Regency Orlando